Videos on Columbia Business School

Terry Lundgren, Chairman, President, and CEO, Macy’s, Inc. was recognized for effectively navigating Macy’s through periods of profound change, including nearly doubling the size of the retailer through acquisitions and implementing a fundamental reorganization of its operating structure.

The Deming Cup is an annual prize presented by the Deming Center at Columbia Business School to recognize a world leader who has made outstanding contributions in the area of operational excellence and has fostered the culture of continuous improvement in an organization.

Learn more at http://www7.gsb.columbia.edu/deming/initiatives/The_Deming_Cup