On Friday, November 8, 2013, the Sanford C. Bernstein & Co. Center for Leadership and Ethics held a research symposium on organizational change, entitled: The Big Big Question: Can My Company, University or Organization Change? In Part 3, Dr. Anthony W. Marx, President and CEO of the New York Public Libraries, delivers the lunchtime keynote. Marx’s remarks addressed a variety of the organizational issues facing the New York Public Library system as well as some of the steps he has taken to address them. Among his suggestions is the need to create a culture of sustainable change by involving all relevant stakeholders and to promote change as if his constituents requested it. Marx also stressed the need to be flexible and open to criticism during the change process.

With an introduction by John Coatsworth, Provost and Professor of International and Public Affairs and of History at Columbia University and
Dr. Anthony W. Marx, President and CEO of the New York Public Libraries.

The Big Big Question: Can My Company, University or Organization Change? Part Three

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Sanford C. Bernstein & Co. Center for Leadership and Ethics
January 24, 2011
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