Tom Cole, CAO, Macy’s, Inc and Chair of the board, W. Edwards Deming Center spoke at the 2012 Deming Cup Award Ceremony.
The Deming Cup is an annual prize presented by the Deming Center at Columbia Business School to recognize a world leader who has made outstanding contributions in the area of operational excellence and has fostered the culture of continuous improvement in an organization.
Learn more at http://www7.gsb.columbia.edu/deming/initiatives/The_Deming_Cup
Deming Cup 2012: Tom Cole, CAO, Macys
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